Google My Business (GMB) is the latest sensation in the digital world. It is been quite a time since Google has introduced this feature, yet there are quite a few misunderstandings and complications among naive digital marketing professionals. So, here is a simple guide to help you understand how to contact Google My Business Phone Number for Customer Service.
What Is Google My Business?
Google has introduced this free tool for all the businesses to handle their business listings in Google. When a person uses Google for searching something relevant, these business listings pop up in the search results and Maps. It has become an important aspect in drawing maximum traffic to the businesses. GMB uses the data and information you provide while listing your business with the Google. This information is provided to the consumers looking out for similar products and services. Studying verified information fromGoogle, a customer is more likely to develop trust and respect for the business. This is why businesses listed on GMB drives more traffic than the ones that simply rely on traditional SEO. Along with this, GMB helps the customer to understand more about your business such as address, operational hours, website link, contact details, pictures, etc.
What Can You Do with The Help Of GMB?
Making a Google My Business Listing is a simple process. But once you are listed on GMB, there might be an occasion when you would need to contact Google My Business Support Phone Number team for help. So here are the presently available ways to contact the support team.
1. Contact Number/Email ID
It is a tricky process to find the contact number or customer care email ID for the GMB. These are the steps you need to follow from your dashboard to access the information.
If you are opting for the GMB phone support, then you shall have two options –
A. Call Google My Business Phone Number
You can call Google My Business support on 1-844-491-9665 to reach their customer service team. Give a call on this number, and you will be connected to one of the Google My Business Customer Service executives within some time. You can give them a call on weekdays between 9 am to 6 pm EST.
B. Get Google My Business Support to Call You Back
If you are not able to connect with the support team while calling them, then ask them to call you back on your number. For placing a request to call you back, follow the steps –
Once you are done placing a request, wait for the call from their side. Mostly, they call you right away on working days. You might receive a call from a number that may look like a spam call, so do not ignore calls once you have placed the request. Note: Remember that Google will never ask you for a fee or any information of password, verification code or any other sensitive information about the account. So beware and stay away from frauds.
2. Social Media Platform (Twitter)
Social media has become an important tool in this digital world. And this stays true with the Google My Business Support team too. You can simply visit Google My Business Twitter handle and tweet or message your issue @GoogleMyBiz. In addition, GMB constantly updates their twitter account with all information related to various things related to setting up and managing the account. So you can also follow their Twitter page to get all the updated information.
The support team works on all the weekdays, i.e. Monday-Friday from 8 am to 5 pm EST. Therefore, you can contact the support team between these working hours for an early reply. However, they stick to the TAT of 24-48 hours for a proper solution to the problem.
3. Google My Business Forum
Like every other forum, GMB forum is also peer-supported and handled by a group of contributors who raise issues to Google. You can post your problem on the forum if you want to gain feedback before approaching Google.
The Google My Business Support Team can help you with all kind of problems. Here are some examples for your help –
Postcard did not arrive
You requested for a Postcard, but it never arrived. Here support team can help you with sending a verification postcard on the email address you have provided for the business profile. If in case, you have made an error while providing information, then this issue might take place.
Unable to access the account
You can contact the GMB support team if you are unable to access your account. It might be because of some error while signing in like incorrect email ID or password. There are many other reasons too such as you have forgotten the email ID, or it is no more accessible.
You can contact Google My Business support team in case if you find any duplicate listings. There might occur many instances where you may find duplicate listings and report that to the support team.
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